TERMS AND CONDITIONS
Nutritious Delicious Dietitian would like to ensure that you have a positive experience of the consultations, or any events and workshops. All advice and consultancy, is given with the intention of supporting my clients. To this end, we kindly request that you embrace and comply with these terms and conditions at all times as these are the terms on which we supply our services.
Please read these terms carefully before you submit any booking with us. These terms tell you who I am, how I will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact me.
- About these Terms and Conditions
By submitting a Booking Form to Nutritious Delicious Dietitian, you are signifying your agreement to and acceptance of the Terms and Conditions. All references to the Terms and Conditions refer to these Terms and Conditions as amended and updated from time to time. You can contact me by telephoning or emailing by using the contact form on the contact page.
If I have to contact you, I will do so by telephone or by writing to you at the email address or postal address you provide in your booking form/contact form.
- About Nutritious Delicious Dietitian, I operate as a self employed sole trader.
Address: 23 Hawkins Crescent, Shoreham-by-Sea BN43 6TN
You can contact me by post, or by email via the contact page.
We are registered with the Information Commissioner’s Office (ICO) for data protection.
- Definitions
“Agreement” means these Terms and Conditions and the Booking Form.
“Booking Form” means the form relating to the booking of any consultations, events or workshops – in person or online and which incorporates these Terms and Conditions.
"Contract" means the contract relating to the contract/agreement between Nutritious Delicious Dietitian and any advice or consultancy in person or online and which incorporates these Terms and Conditions.
“Fee” means the amount payable for the consultations, events or workshops – in person or online as detailed in the Booking Form.
“Workshop or Training” means any specific workshop or training, either in person or online which Nutritious Delicious Dietitian delivers.
“Term” denotes the periods throughout the year(s) during which we run training courses, event or workshop – in person or online
“Venue” means the places at which Nutritious Delicious Dietitian provides the training courses, event or workshop – in person or online.
- Booking and Payment
Consultations, events or workshops – in person or online must be booked and the Fee must be paid in advance of the event unless otherwise agreed and can be proven by a document, online or written.
Payment of the Fee shall be due to Nutritious Delicious Dietitian within the date specified on the event information page. If payment is not received within the specified time the Booking Form is submitted, a place is not confirmed or guaranteed.
Only when the Booking Form and payment of the Fee is received will your booking be confirmed.
If we are unable to accept your booking and the Fee has been paid, we will inform you of this in writing and refund you the Fee paid.
Workshop dates are available to view on the Home page of the Nutritious Delicious Dietitian website: https://nutritious-delicious-dietitian.co.uk/
5. Nutritious Delicious Dietitian is unable to offer concessions for missed consultations or classes due to sickness or holidays, in certain circumstances and solely at the discretion of Nutritious Delicious Dietitian, the following options may be available:
- Subject to availability, adequate notice and without any guarantee, Nutritious Delicious Dietitian may be able to fit the person into another consultation, event or workshop slot that week in person, online or at an alternative venue.
Missed consultations, events or workshops cannot be carried over to another date, or the next workshop/ event without prior written consent (online or actual document).
5.a Terms and Conditions for booking Nutritious Delicious Dietitian for Events & workshops
Our terms are as follows:
Once a booking has been made and you agree to these terms, this will constitute a binding agreement between Nutritious Delicious Dietitian and you the client.
We will deliver the agreed service on time, as agreed and to the best of our ability. Should we be unable to deliver the activity on the specified day and time due to illness or circumstances beyond our control, we will honour our agreement and re-schedule the activity.
Should we be unable to re-schedule or deliver the agreed activity, no fee will be charged by Nutritious Delicious Dietitian.
Should you as the client need to re-schedule the activity, we will endeavour to work with you to find another mutually agreeable date to deliver the agreed activity.
Should you as the client choose to cancel 4 weeks or more before the agreed activity there will be a cancellation fee of 25% of the agreed fee.
A cancellation made 1 to 4 weeks before the activity will be subject to a cancellation fee of 50% of the agreed fee.
A cancellation made 1 week or less before the activity will be subject to a cancellation fee of 100% of the agreed fee.
For all activities, we invoice retrospectively and ask to be paid in full within 14 days.
If you require further information about our terms, please contact us directly.
- Terms and Conditions for attending Training, Courses & Workshops
Changes to events, workshops, training and Cancellation
Nutritious Delicious Dietitian may cancel this Agreement at any time and for any reason whatsoever. In the event of cancellation, we will reschedule and if this is not convenient refund you.
7.Responsibilities
The participant is aware that
- the information set out in the Booking Form whether completed and or accepted/signed by the participant is accurate in all respects and will notify Nutritious Delicious Dietitian of any change in such information immediately;
- when attending a workshop or event the participant will be knowingly suffering from any illness, infectious disease or anything similar thereto including Covid 19.
8.Limitation of Liability
9. Data Protection
Nutritious Delicious Dietitian acts a Data Controller in relation to services supplied under these Terms and Conditions and the person responsible for data protection matters is Stella Edwards.
The Company will adhere to all applicable data protection laws and always stores data sent to us in a secure manner as outlined in our Privacy Policy.
The Company shall ensure that data processing only takes place in accordance with the terms of this Terms and Conditions and any Data Processing Agreements in place from time to time. The Company only processes personal data where it has a lawful basis to do so.
The Company may store and process personal data via our servers located in the EU, or any other country that provides suitable and adequate security measures to protect the data. Data will be transferred in accordance with the relevant data protection laws.
We retain the right to respond to legal requests as necessary.
Please visit our privacy policy for further information on how we handle, store and use your data.
10. Personal Data
Nutritious Delicious Dietitian shall uphold all rights in relation to the use of a data subjects’ personal data. The rights of data subjects are contained within our Privacy Policy.
As permitted under data protection legislation, we will store a Client’s data for as long as necessary in order to provide our services to the Client. Information associated with your account will be kept until your account is deleted, unless the information is no longer needed for the purposes agreed or for other legitimate purposes.
Once our relationship with you as a user of our classes has terminated, we will retain personal information only to comply with legal requirements, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take any action permitted by law.
We do not pass participants/clients/customers information to any third parties except those who have contractually agreed to abide by our service Terms and Conditions. Your data will not be used or sold outside of the agreed Terms and Conditions.
Please visit our privacy policy for further information on how we handle, store and use your data
11. Fair Processing Notice or Audio or Visual Records and Photographs
Nutritious Delicious Dietitian may take and use audio or visual recordings and photographs of you for the following purposes, only with your consent:
- to be displayed on the Nutritious Delicious Dietitian website;
- to be displayed on Nutritious Delicious Dietitian administered social media platforms;
- to appear in Nutritious Delicious Dietitian publications (including, but not limited to marketing materials and annual reports)
- general publicity purposes
If you have any concerns about or wish to opt out to audio or visual recordings and photographs being taken please contact us.
If you would like us to remove any specific audio or visual recording or photograph of you from an existing Nutritious Delicious Dietitian website, written information or display, please contact Nutritious Delicious Dietitian by emailing us via the contact page.
12. Intellectual Property
Nutritious Delicious Dietitian reserves the right to all intellectual property in relation to this website and the services provided. Use of the services does not give the user any ownership in the services, its content or any trademark or logo used on the website.
Any information or material provided to us is on the basis of a non-exclusive, irrevocable, perpetual and royalty free licence to use such information and material in relation to the services we provide under our Terms and Conditions.
13. Changes to Terms and Conditions
These terms and conditions may be modified from time to time and you are advised to check this page to see that you are reading the most up-to-date Terms and Conditions.
By accepting our Terms and Conditions, you consent to our collection, storage, use and disclosure of your personal information as described in our Privacy Policy.
14. Force Majeure
Nutritious Delicious Dietitian will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under the Agreement that is caused by events outside its reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of Nutritious Delicious Dietitian.
15. Severance
Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
16. No waiver
The failure by either party to enforce any obligation under these Terms and Conditions at any time or for any period shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms and Conditions
17. Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party and which is no contained herein shall be binding or form part of these Terms and Conditions.
18. Rights of Third Parties
No term of the Terms and Conditions will be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.
19. Governing law and Jurisdiction
This Agreement shall be governed by English law and each party irrevocably submits to the exclusive jurisdiction of the English courts.